Q&A With So Cool Events
Can you describe the move from Express to Lightning for your inventory and labor management needs?
"Any conversion is stressful, but the Lightning support staff was there to answer our questions and helped us through the transition. They were patient and often had to wait on us to complete a task."
How has our company helped in the transition to the cloud based rental management software, and have we continued to support you throughout your use of Lightning?
"IntelliEvent has been very accommodating. Most of our requests were already available in the system and it was just a matter of helping us understand the differences between the systems and how to optimize the new system. The support portal button at the top of the screen allows us to quickly get answers and resolve issues."
What are some of the differences between Express and Lightning that your company has really prospered from?
"The reporting within Lightning is much better. The formats are easier to read, the reports are easier to generate and there is much more information available."
How has Lightning as a rental management software helped you grow as a business?
"It allows us to grow to new locations without a single thought about the inventory system. It is much easier for us to follow up on outstanding proposals. We are able to answer client's questions regarding availability of inventory and pricing while talking to them on the phone."
Vistit So Cool Events Website -HERE!