3 Takeaways from our Fallsview User Forum

May 8th, 2019 Andrew Ehler - VP

3 Takeaways from our Fallsview User Forum

Niagara Falls, Ontario, Canada - April 25th
Last week, IntelliEvent customer Fallsview Casino hosted a User Forum
for current and future IntelliEvent Lightning Users.

The event brought attendees from around the United States and Canada, including companies that specialize in AV, production, event rentals and more! 

Here are 3 main takeaways from the event:


1. Feedback is critical.
User Forums and customer-focused events give us great insight into what IntelliEvent users love about the system and what they would like to see in the future. Each and every feature in the Lightning system has been developed based on requests and feedback from our user base.
Much like we did at the Fallsview User Forum, we hope to continue leveraging these open communication channels to maintain IntelliEvent's position as the industry's leading event management software. 

2. Focus groups are great for educating. 
Our rotating breakout rooms allowed for in-depth review of specific modules in Lightning and provided opportunities for Q&A and open conversation with IntelliEvent users.
During the User Forum, attendees rotated through three breakout sessions that focused on CRM, Labor, and Operations & Logistics.
These focus groups gave attendees great opportunities to ask questions and receive feedback about specific modules in the Lightning system.
3. Customers are the heart and soul of our business!
IntelliEvent would not exist today without our valued customers. Through User Forums, trade shows and conferences, our customers continually support and motivate the IntelliEvent team to continue growing and building out the industry's leading management software.
For all of our customers and prospects who attended this year's User Forum at Fallsview Casino, thank you!

Thank you to our wonderful sponsors!

This User Forum would not have been possible without the support of our sponsors. Fallsview Casino, Nationwide Video, 360 Payments - thank you for your continued support of IntelliEvent and for your lasting partnerships.

We would especially like to thank Fallsview Casino
for being a gracious host and valued customer! 

If you missed out on this year’s User Forum at Fallsview Casino,
be sure to sign up for the event next year!

To view IntelliEvent’s entire list of upcoming conferences and trade shows, please follow the link to our Events page below.

Our Upcoming Events
If you are interested in hosting an IntelliEvent Lightning User Forum,
please email us at
sales@extreme-impact.com today!